Refund policy

We have a 90-day return policy, which means you have 90 days after the date of purchase to request a return. (Presale orders will start from the delivery date)

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please use our PORTAL

Fabric Pilling
Please note while we go to great lengths sourcing the best materials and construction possible the nature of rash guard fabric will result in pilling when coming in contact with velcro. We recommend washing velcro shorts separately and ensuring all velcro closures are securely fastened before training. We cannot cover returns in this instance unless the rash guard was delivered in this condition unused.

Damages and defective items
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Any damaged items will be refunded or replaced at no extra cost.

One free size exchange per U.S. retail order

One free size exchange is included per U.S. retail order. We cover the prepaid return label and standard shipping for the replacement size, subject to availability.

Request your exchange within 60 days of purchase (or 60 days from delivery for presale orders). Gear must be unworn, unwashed, and in its original condition with tags. The benefit applies to size exchanges on eligible gear, including promotional purchases. Refunds, custom and wholesale orders, and orders shipped outside the U.S. follow their separate terms.

Start an exchange. If the portal shows a shipping charge for your first eligible size exchange, email christine@nationathletic.com with your order number before paying so we can arrange the exchange.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Sale items remain final sale for refunds. Eligible gear can still be exchanged for a different size under the policy above. Gift cards cannot be returned.

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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If your return is accepted, we’ll send you a return shipping label for eligible first U.S. size exchanges and for damaged or defective items and instructions on how/where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at christine@nationathletic.com